Melissa UAE is committed to creating an inclusive shopping experience for everyone, including people with disabilities.

Our Commitment

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and align with the UAE's accessibility standards as set out by the Ministry of Community Development and the Dubai Universal Design Code.

Features:

• Keyboard-navigable interface across the entire site.

• Alternative text on product imagery and key visuals.

• Sufficient color contrast and scalable typography.

• Compatibility with leading screen readers.

• Clear, plain language across product descriptions and policies.

Ongoing Improvement

Accessibility is a journey. We regularly audit our site and welcome feedback to help us do better.

Contact

If you experience a barrier on shopmelissa.ae or have suggestions, please reach us at contact@shopmelissa.ae. We aim to respond within 3 business days.